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"Old Fashion Service In A High-Tech World"
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Just after the peak of the PC boom, a need for corresponding tech support was at an all time high. Seeing that there was easy money to be made in both the sales and service of Personal Computers, repair shops started popping up in the South Bay like wildfire.
The writing on the wall was clear - shops were out to make a fast buck by buying poorly manufactured, inexpensive parts, and selling them at the highest possible price. The markups back then were phenomenal. The problem with this logic though was that those shops spent more time and effort repairing their own cheaply built systems then repairing any of the name brand manufacturers of the time! In addition, the geeks who ran those shops knew that if they spoke in non-layman's terms they could get away with telling their customers anything and therefore charged way too much for the services provided. Where was a PC owner to go? Who could they trust?
In the year 2000, Tony's PC Parlor, Inc. saw both a hole in the system, and a niche in the marketplace; something to offer the South Bay that no other repair shops were offering - a place where PC owners would not be taken advantage of or talked down to because of their lack of technical knowledge.
And so it goes....born out of a necessity to bring back to our community good old fashion customer service, Tony opened the doors to the PC Parlor. Built on a foundation of honesty and trust, the business model was established not based on how many systems could be sold, but rather on how well they could be serviced!
For over ten years, Tony's PC Parlor, Inc. has taken great pride in assisting its clients with their technology needs, and has become a mainstay in the South Bay community. As the business strives to earn and maintain the trust of its future and present clientele, it is continually finding new and innovative ways to provide better service, and is looking forward to doing so for the next ten years.
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